Your Nearshore Partner for Growth & Efficiency
Reduce costs and elevate customer satisfaction with our bilingual, scalable call center solutions in Mexico — fully compliant with U.S. standards.
Our Company’s Services
We provide expert solutions to enhance business performance, leveraging bilingual talent and operational efficiency in Mexico.
Our Services Snapshot:
- Customer Service (voice & non-voice)
- Technical Support
- Sales & Lead Generation
- Appointment Scheduling & Live Transfers
- Cold Calling & Collections
- Dispatch Center
- Back-Office Support
- Bilingual Interpretation
- Chat & Email Support
Industries We Serve:
- Real Estate & Mortgages
- Financial Services
- Solar Energy
- Cleaning Services
- Timeshare
- Moving & Transportation
- Insurance & Auto Warranties
- Fundraising & Nonprofits
Why Companies Choose Smart Consulting:
Strategic location and time zone alignment with the U.S.
Secure operations and regulatory compliance
Bilingual, culturally aligned teams
Flexible, scalable solutions
Proven track record across industries
Results That Speak:
53% more cost-effective than in-house teams
24/7 year-round support
8+ years of experience
Ready to grow with Smart Consulting?
Who We Are:
Smart Consulting is a U.S.-registered company with call center operations in Mexico. We help U.S. businesses build high-performance, cost-effective nearshore teams with bilingual, culturally aligned agents.
Our Mission:
Empowering companies to deliver exceptional customer experiences and drive growth through reliable nearshore solutions.
Our Commitment:
• Direct access to decision-makers • Open communication • Agile, customized strategies
Our Advantage:
Flexible and fast, without big-company bureaucracy.
Why Choose Us:
Outsourcing your call center is more than just saving money — it’s about building a dependable extension of your brand. Here’s why companies choose Smart Consulting.
Cost Savings Without Compromise: Up to 50% savings while maintaining U.S.-quality service.
Bilingual & Culturally Aligned Teams: Fluent in English and Spanish, building trust with your customers.
Scalable & Flexible: From one agent to an entire team — we grow with you.
Quick & Easy Setup: Fast onboarding, no hidden delays.
Direct Communication: Work directly with decision-makers and get transparent updates.
Proven Results: Trusted by companies in real estate, solar, insurance, financial services, and more.
Would you like to speak to one of our sales specialist?
Services
End-to-End Call Center Setup:
From site selection to IT and compliance, we handle the launch so you focus on results.
Talent Acquisition & Training:
We hire and train bilingual agents with custom programs and real-world simulations.
Operations Management:
We oversee daily operations, track KPIs, and optimize for performance and savings.
Ongoing Support & Flexibility:
Scale your team, shifts, and processes on demand.
Industries We Support:
- Real Estate & Mortgages
- Financial Services (debt, tax relief, credit repair)
- Solar & Energy Deregulation
- Cleaning & Moving Services
- Insurance & Auto Warranties
- Fundraising & Nonprofits
- Transportation & Logistics
- Fundraising & Nonprofits
Frequently Asked Questions (FAQ)
No, we do not require long-term contracts. You can cancel the service anytime without penalties or hidden fees.
You can start small with projects as few as 3 agents and scale your team as your business grows.
Yes. As a business owner, you will have direct communication with the agents and can be as involved as you wish to oversee and guide the service.
Our onboarding process is fast and efficient. We can have your team ready to operate within a few weeks, with no unnecessary bureaucracy or delays.
You will have direct access to decision-makers and open channels for regular updates and quick issue resolution.
Absolutely. We operate under strict adherence to legal requirements and best practices to ensure security, privacy, and quality demanded by U.S. clients.
Our solutions are highly flexible. You can increase or decrease the number of agents, shifts, and processes according to your business needs, hassle-free.
There are no penalties for pausing or canceling the service. Just notify us in advance to make the necessary adjustments.
We offer ongoing operational support with direct communication to address questions, optimize processes, and ensure service quality.
We work with businesses in real estate, financial services, solar energy, insurance, transportation, cleaning services, and more.
You can call us at (415) 691-4108, email info@smartconsultingserv.com, or book a call directly through our website.